Professional Experience

Operations experience includes: executive, administrative and physical assets management; operations systems analysis and improvement; risk management; information technology; web site content and efficacy; marketing and public relations; special event development, organization and execution; staff and organizational development; and, creative problem solving.  Scott has twenty-years experience working with a nonprofit Board of Directors, and has strong business and creative writing skills.   

March 2006 - Present

Scott consults on a pro-bono basis for select nonprofit organizations and artists on business operations. During 2006, Scott co-authored a coming-of-age comedy that is currently in preparation with industry editors for promotion to production companies.

February 2005 - February 2006

New Business Venture

In January 2005, Scott was invited to pursue a start-up business venture in partnership with his brother, a CPA and Senior Manager for ten years at a Big-Four public accounting firm, and later a senior financial executive for a multi-billion dollar corporation.  Having made a full time commitment, Scott resigned his position as Executive Director at Briarcliff Oaks, a senior housing ministry of Clairmont Oaks, Inc., and concurrently resigned positions on the Executive Committee and Board of Directors of Georgia Association of Homes and Services for the Aging (GAHSA.org) and on the House of Delegates of the American Association of Homes and Services for the Aging (AAHSA.org) in Washington, DC.

Due to a variety of circumstances beyond the control of the principals, including promotion of his partner's spouse to Senior Vice President of a four billion dollar multinational - which precluded a planned return to Atlanta, it was determined after a year of start-up operations that the logistical complexity of initiating and conducting operations interstate was insurmountable.  Scott and his brother ended operations in February 2006.  During the intervening year, a successful joint-venture within the partnership was completed in Ohio, and Scott served as consulting-designer for the physical space for a new business opening in metropolitan Atlanta in the summer of 2006.

April 1981 through January 2005

Affordable Senior Housing and Services Ministry / 501(c)(3)

Clairmont Oaks, Inc. – Atlanta, Georgia                                April 1981 through January 2005

Positions included Executive Director, Administrator and Physical Plant Director.

Received Flame of Excellence Award in January 2005.

Clairmont Oaks, Inc. is a nonprofit, affordable housing and services ministry promoting successful aging in a caring community.  Clairmont Oaks, Inc., owns and operates two HUD-affiliated high quality high-rise apartment for low income senior adults.

In January 2005, Scott's residents, staff and Board of Directors celebrated his nearly twenty-four years of service to Clairmont Oaks, Inc. and to the field of nonprofit affordable senior housing and services.

Briarcliff Oaks – Executive Director                                    August 1998 through January 2005

Facility:  125 Units, 7 Stories, 100,000 Square Feet

Direct Report to Board of Directors.  Staff of eleven, including direct reports: Associate Director, Director of Accounting and Finance, Director of Resident Services, Social Services Coordinator, Physical Plant Director, Courtesy Staff (Security) Supervisor.

Responsible for all aspects of operations and administrative management:

Significant accomplishments include:

Social Services Programs   Created federal-grant supported full-time staff position in 2001 coordinating community health and wellness resources supporting the special needs of older adults and allowing them to remain in their home and "age-in-place".  In 2004, a partnership with Sierra Wellness added physical assessments and supervised, personal exercise and fitness training – at no cost to the organization or to the residents.

Professional Staff Development   Implemented perpetual, certified, external professional education and training for all levels of staff – front line to offices: security, reception, maintenance, social services, activities, accounting, administrative and executive.

Operating Income / Occupancy   Increased rent income 41% while sustaining 100% occupancy.  Increased laundry services income over 100% with decreased operations costs.

Expense Management   Effective risk management and physical maintenance resulted in substantially below-trend increases in insurance costs and deferral of capital replacements to maximize value of existing assets.

Capital Reserves   Effected over one million dollars in capital replacements and improvements while increasing Reserve deposits over four hundred percent (renovations included occupied asbestos abatement and window replacements in one hundred percent of apartment homes).  Achieved completion of twenty-four years of operations in Superior physical condition within operations and existing reserve funds, with no additional financing.

Risk Management, Inspections and Audits   Operations were subjected to over thirty rigorous routine inspections, audits and evaluations per year by municipal, state, federal, insurance, life safety and fire services agencies and professionals - Briarcliff Oaks

routinely secured the highest scores possible.  Some of the 2004 results:

- HUD Management and Operations Review (MOR): "Superior".  A comprehensive two-day federal compliance inspection of all key operations, management and record keeping practices.

- HUD Real Estate Assessment Center Physical (REAC) Inspection: Score "100".  An exhaustive federal compliance inspection for risk management, life safety and asset protection issues covering apartments, physical plant and life safety systems, and record keeping for all areas of facility operations.  Scores of "100" are extremely rare for REAC inspections.

- DeKalb County Department of Health, Food Service Inspection: Score "100".

Organizations from the State Department of Labor to the insurance agencies as well as consulting fire and life safety practices inspectors – and the residents and their families - always noted the exceptional overall condition and level of care of all aspects of the property and operations.

Clairmont Oaks – Physical Plant Director                             August 1986 through August 1998

Facility:  298 Units, 14 Stories, 275,000 Square Feet.  Staff of five direct reports.

Direct Report to Executive Director, attended all Board Meetings, participant in cross-property Central Management Team.

Renovation Management (six+ million dollar renovation)               December 1994 to July 1997

Oversight, support, and coordination of structural  enhancements, including addition of elevator tower with new laundry rooms and sun lobbies on each floor, and asbestos abatement and renovation of all resident apartment homes.  Received commendation, bonus and substantial pay increase.

Acting Administrator (during Administrator's five month leave)                 February to July 1992

Professional Affiliations

Professional Recognition

Community Service

(other than Professional Affiliations)

Prior Real Estate Management Experience

Prior Employment Experience

Education

Public Speaking

References Upon Request

Scott Nilsson

 3510 Roswell Road NW L-2 • Atlanta, Georgia 30305 • Phone 404.261.4326